Privacy Policy
This Privacy and Data Processing Agreement ("DPA") outlines how RevenuivaAI processes, protects, and manages personal data on behalf of its Customers.
1. Scope of Processing
RevenuivaAI acts as a Data Processor for the personal data of Customer's clients (patients). This data is processed for the purpose of missed call recovery, appointment booking, and reactivation campaigns.
2. Security Protocols
RevenuivaAI implements high-grade security measures, including HMAC-signed licensing, encrypted update delivery via signed URLs, and Stripe-standard encryption for all payment data. All incoming Twilio and Stripe signals are enforced for integrity via the Webhook Guard module.
3. Compliance
RevenuivaAI is designed to assist Customers in maintaining compliance with modern data privacy regulations (e.g., GDPR/CCPA) by providing full data sovereignty through the Portability Module and automated opt-out handling for SMS messaging.
4. SMS and Text Messaging
RevenuivaAI sends text messages on behalf of the businesses that use it — appointment confirmations, reminders, booking changes, and, where the recipient has separately agreed to them, promotional messages. Text messages are only ever sent to a number whose owner has given express written consent. Consent to receive text messages is collected on its own: it is never bundled with consent to email or phone calls, and it is never a condition of purchase.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. Mobile information will not be shared with third parties for marketing or promotional purposes. Consent is not a condition of purchase.
Program: RevenuivaAI notifications. Message frequency varies and depends on your activity. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. Carriers are not liable for delayed or undelivered messages. Opting out is honoured immediately and permanently.